Frequently Asked Questions

For best bus – yes purchase in advance online or over phone or just purchase in person upon arrival.
For our trips and programs we require reservations in advance.
For bluebirds – $5 for day trips $10 for overnight trips, remaining balance shortly after.
For charters – quotes and invoice will give you dates. After confirming for deposits per buses , full balance will be required 2 weeks prior trip dates.

Our services runs rain or shine unless instructed otherwise. If it is life threatening we will postpone, cancel or reschedule.

While children are welcome onboard. Please keep in mind to chaperone at all times.

For charters – we follow instructions as per itinerary. Please wear the appropiate apparels for the requested service.

For bluebirds – yes there is walking, we do try to accommodate as much as possible but please wear the appropriate fittings for the occasion.

Narration is based on the type of charter service requested. So per itinerary.

Yes, there is a restroom on the bus.

Yes, the coach buses are wheelchair and stroller accessible.

Our buses are usually 56 pax.

While no food or beverages are included in the service, feel free to bring your own snacks and/or drinks (no alcohol please). We will be stopping for lunch/dinner per instructions.

Seating is first come, first served. Please arrive early to ensure that your group can sit together.

Yes, but please keep in mind that we will make several stops. If you are not comfortable leaving your belongings on the bus during this time, you may want to consider taking them with you.

Yes you may bring a camera to capture memories.

We recommend comfortable walking shoes and dressing appropriately for the weather as we will be getting off the bus at certain locations.

Yes, at the moment we can only offer in English. Unless there is a translator on board for you.

Yes, for charters, please check with your trip leader for parking. For bluebirds, please check the bluebird book for day trip and overnight parking.

Gratuities are not included in the chartering price. While not required, gratuities are accepted and always appreciated by the driver guides.

Unfortunately, pets are not allowed onboard. Only service animals are permitted.

Smoking is not permitted at all, on board the bus or near. Please be sure to step away from the bus to smoke if doing so. Keep in mind people may have asthmas.

At the moment, gift certificates are not available for purchase. Its only available for Bluebirds Senior Tours.

Yes! Private tours are available. To inquire about booking a private tour, please click on the “Contact Us” link on the left of this page, or send in an inquiry to dispatch@dctrails.com

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